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1.0 from 1 review
53.3418083191, -6.2590637207

16-18, Duke Street,
Dublin 2, Ireland

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+353 1 642 7009

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1 Review

Austravel was first reviewed by Michelle M. on 18 July 2011

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Michelle M. Member since: July 2011 1 Reviews

Lives 2.17 km from Austravel


Don't book a holiday with them. They ruined our wedding in Australia,
1. Arrived at Dublin airport to find they didn't put the australian visas on our passports. 2. arrived for stopover in abu dhabi where they had booked a hotel for wrong night. 3. Our airline had already provided transport and hotel but austravel said they didn't so we paid for taxi and hotel that we didn't need. 4. Arrived in sydney - hotel had no bed for our son. 5. when getting our flight to Cairns two days after our wedding we discovered another problem - booked wrong day. Had to pay $900 to get flight that day. 6. Got to Cairns to collect campervan - no campervan. they booked wrong campervan (no seat for my son) and booked it for collection in BRISBANE! Then I was told I had to pay $5000 insurance deposit. They have not answered my calls, letters, etc. I had a printout of confirmation of all my bookings and they were correct dates, etc but the reality was very different! Book your holiday to Australia directly yourself. Autravels fee for all this was well over €1000!!!

Reviewed on: 18 Jul 2011


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