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Chaplins

3.0 from 2 reviews
Added by Mike B.
53.2864929683, -6.2399446964

Level 2, Unit 41, Dundrum Town Centre, Sandyford Road,
Dundrum,
Dublin 16, Ireland

Get directions

+353 1 296 6971

Chaplins offers Dry Cleaning, Dress Hire & Shoe Repair services.

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2 Reviews

Chaplins was first reviewed by Louise D. on 26 October 2010

Raters say we are...  aggressive, rude, ignorant, professional, good value, friendly

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Greg C. Member since: December 2011 1 Reviews

Lives 4.48 km from Chaplins

5.0

always friendly and on time with the service

Reviewed on: 13 Dec 2011

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Louise D. Member since: October 2010 1 Reviews

Lives 1.95 km from Chaplins

1.0

I visited Chaplins for the first time today as I had a pair of shoes that needed re-heeling. from the outside it looked like a great outfit, they do everything from key-cutting and shoe repair to dry cleaning and alterations. However my first experience was not a pleasant one, and I doubt I will ever be back! The member of staff I approached to ask about repairing the heel on my shoes was downright ignorant! He took a look at the shoes and said that the heel was loose and he wouldn't touch them cos he "didn't want them on his hands" I asked his opinion about wheter or not it was possible to repair them, or were they a lost cause (as they had only been worn a couple of times I was thinking of bringing back to the shop!). He then got aggressive towards me and began to demonstrate how he would go about repairing them on another pair of shoes, with that he again stated that my heel was loose on my shoes and he wouldn't touch them as he "didn't want them on his hands". You would swear I had asked the guy to restore the mona lisa with a box of crayola the way he reacted! With that he just turned his back to me and walked away, never apologised or said goodbye or thank you, just an extremely unpleasant and rude man. I walked out of the shop thinking I will NEVER be back here again if this is the way they treat their customers.

Keywords: ignorant, rude, aggressive

Reviewed on: 26 Oct 2010

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