Save up to 70% in Dublin Close_modal_icon

Get huge discounts while discovering local activities in the area

Start discovering deals...

As featured by: Featued_titles
  • Restaurants Restaurants, Cafes & Bars
  • Lifestyle Lifestyle & Entertainment
  • Adventure Adventure & Experiences
  • Family Family & Kids

Eircom

1.0 from 2 reviews
Added by Rory S.
53.3454404364, -6.2972688675

1 Heuston South Quarter, St. John's Road,
Kilmainham,
Dublin 8, Ireland

Get directions

+353 1 671 4444

http://www.eircom.net

A broadband & general telecommunications provider in Ireland (that used to be State owned). They also provide facility for email, News, Sport ,Entertainment Listings, Property, Music and more.

Share Pin_it_button Eircom

Events

Know of any events happening at Eircom? Add an event

Your place?

In addition to adding a description of your business, you’ll also be able to…

  • Post special offers, reward your customers

  • Increase your exposure, get featured on Competitors’ Pages

  • Respond to reviews, customer relationship management made easy!

  • Enhance your profile, add Opening Hours, Parking Info and a Longer Description

…and much more!

2 Reviews

Eircom was first reviewed by Rory S. on 16 June 2009

Blank Listing_photo_nozzle
Barry M. Member since: August 2010 4 Reviews

Lives 2.5 km from Eircom

1.0

I can honestly say I would never use this incompetent company ever again, from start to finish it was a dreadful experience from being promised certain rates by their sales staff only to be charged a different amount, a large difference. Trying to reasonably sort things out was impossible, they put you on hold for an average of 30+ minutes, then tell you you are through to the wrong department, when you ask to be transferred (here’s the kicker) they cant transfer you, you have to call back. A phone company that cant transfer calls, laughable but sums them up perfectly.

I have used vodafone, greencom in the past they are both cheaper all round and so much more efficient and an absolute pleasure to deal with compared to eircom. For your wallet and sanity stay away from Eircom would be my opinion, a complete nightmare from start to agonizing finish.

Reviewed on: 19 Feb 2011

Rory S. Listing_photo_nozzle
Rory S. Member since: July 2008 235 Reviews Local hero

Lives 15.64 km from Eircom

1.0

Eircon broadband network and service is not good. You can look through any newspaper and read about that, it's no secret. But you don't hear too much about how incredibly poor their Customer Care is (don't call it Customer Services, they don't seem to like that!).

I had to contact them recently to have my broadband moved from one telephone line to another - pretty simple these days, right!?

Ehh, no. I've had regular contact with them for well over two weeks and I still have another week and a day to go before the tech can come out to the house to see why the 'enabled line' is not working. If you have to wait on a waiting list for this type of thing, you have to wait. Unfortunately though, one of their payrollers decided to cancel the appointment (without telling anyone who cared to listen), which simply means we have to wait (even) longer.

When you ring the Billing dept don't expect that they will be able to adjust your bill for any days that you have not had the service. They cannot do this. You need to contact Customer Care. Tech Support cannot upgrade your connection speed to what it should be, that's Billing. Ringing at the weekends leads you into a false trail of hope as you enter your telephone number and account details, are re-routed and then having waited for 5 minutes, are told that the dept you are trying to contact only operate during the week. It might make more sense to have this the other way around. Hanging up on you is also popular with these guys, as is "I'm sorry you feel that way, but there's nothing I can do".

Dealing with Eircom just makes you tired and cranky.

Reviewed on: 16 Jun 2009

Prefooter_bg

Discover local offers with RateMyArea Deals

Each day, RateMyArea offers something fun to do at unbeatable prices - discounts of up to 70% off at local restaurants, spas, gyms, shops, bars, events & theatres to name but a few!

Discover places that your friends love