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Knocklyon Post Office

1.0 from 3 reviews
53.2827262878, -6.3172864914

Unit 19, Knocklyon Shopping Centre,
Dublin 16, Ireland

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+353 1 494 2594

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3 Reviews

Knocklyon Post Office was first reviewed by V. V. on 17 April 2012

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Anton K. Member since: April 2016 1 Reviews

Lives 0.61 km from Knocklyon Post Office


Both of the women who work here act as if they hate their jobs and utterly despise work in general . They are rude and obnoxious individuals who should definitely NOT be working in a customer service environment . When giving out cash payments to customers they shout out the amount as they are counting it allowing everyone else in the shop to hear how much cash is being handed over. Also they dont like if you check your payment at the counter in front of them and have the audacity and rudeness to get up off their chair and walk away while you are checking your money. (This is not a once off it is a regular occurrence). WOULD THEY NOT CHECK THEIR MONEY IF WITHDRAWING IT FROM A BANK BEFORE THEY LEAVE THE COUNTER ????
It seems like these women think the customer owes them something for providing the services of a post office.... how they are still working there amazes me . A course in customer service and a customer feedback box might help here !

Reviewed on: 22 Apr 2016

Ciarán C. Listing_photo_nozzle
Ciarán C. Member since: July 2014 1 Reviews


The previous review, while accurate about the weighing scales etc. when written—all that has now been updated. The review is completely inaccurate about the staff being "pleasant enough"! This review is to capture, for record, the TOTAL DISDAIN that the two female counter staff have ALWAYS show for their customers as I have experienced and observed it. As this is the closest Post Office to me, I have—out of necessity—used it many times over the last 10 years and on every single occasion I walk out saying to myself "NEVER AGAIN!"
The total lack of respect, incivility and rudeness that the staff in this unit show all customers is simply beyond reason. They are curt, sour of face, unhelpful and completely disinterested in actually serving customers. As it is a small unit, with a very large catchment area, it is invariably busy with a lot of customers, so their disposition clearly does not affect business. However, after today, I really will find somewhere else in the Post Office network to transact my business in the future and I strongly recommend that others do themselves a favour and avoid being subjected to rudeness and do the same.

Reviewed on: 26 Jul 2014


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