My recent experience with PC World was a joke. Against my better judgement, I bought a Toshiba laptop from them in November 2010. I had nothing but trouble with it over the Christmas period until finally I couldn't access the internet for even a couple of minutes as it kept crashing.

I had to queue for nearly an hour to leave it in for repair (as it was still under warranty) ....they only had one staff member dealing with repairs.... they said it would be ready in two days and they would call me. A week later I rang them, they said they had lost a digit of my phone number (which was on all the paperwork) and had no record of my password (even though they had used it to examine the laptop when I was there) so hadn't done any repair work at all. They said it would be ready within a day. I drove there, collected it, checked that they had done the repair, received paperwork and came home to find it was still broken, had had nothing done and now I have to drive up again to Carrickmines, probably to queue and face the total disinterest of staff. I imagine I will have difficulty getting my money back ....

My sick laptop is sitting quietly beside my Apple workstation as I use the web to write this review. How mad is that!!!!

After being told by one of the stores Apple Experts 2 weeks ago that the iPad would launch on July 16th I called to see if they had any confirmed date yet, the chap I spoke with asked me "iPad? What is that? I dont know what it is" complete and utterly useless.

I'm afraid I'm going to have to follow the rating trend on this one! I've been to this store numerous times over the last 2 years or so and I've never been able to actually get what I'm looking for. I went in the other day to get some compressed air to clean the inside of my computer (pretty basic I would have thought) and was fed the ubiquitous line: "we usually do but we're out of stock". The problem with this place is that they never seem to be in-stock! Seems good if you are looking for an expensive copy of MS Word etc or for a new mouse, but other than that, save petrol and order from someone else online. This is not a "computer superstore".

Their website is STILL "coming soon..."

Called looking for a PC that is common in their stores in the UK -- and seems to have been for 2 months. I was told its not yet available in Ireland, looks like a significant delay before the most recent equipment gets to the Irish stores -- Either buy it in the North or online instead.

PCWorld are hell to deal with. Last year I bought some discounted items and returned home to find that I had been charged the full price. Some of the staff had difficulty with English. Contacting them is a joke too - you just end up in a loop of voice - overs and end up getting cut off. The website ( .ie ) has been 'coming soon' for a few years now - they obviously just wanted to cyber - squat but don't care enough to set up a site. Even the links to basic information don't activate on it.

I wouldn't bother shopping there again: there are too many euro - zone retailers online who deliver next day at far cheaper prices. PCWorld, I'm sad to say, is yet another example of a British company providing third - rate service in Ireland. Should be interesting to see how they cope with the recession. My guess is, they'll be gone in a few years.

I was here a few weeks ago looking for a steering wheel for my Play Station. It was a Saturday afternoon, and the place was busy, so maybe my experience isn't typical. It took me about 15 minutes to even talk to a salesman, who couldn't find me a steering wheel despite the fact that they had some on display.

I noticed large banners around the store advertising the 'online shopping' at pcworld.ie but when I went to the site I was informed that it is 'currently under construction.

I doubt I'll ever come back.