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Reads Print, Design & Photocopying

3.0 from 3 reviews
Added by Mike B.
53.3418662977, -6.256005764

Setanta Centre, Nassau Street,
Dublin 2, Ireland

Get directions

+353 1 679 9117

Every business has a wide range of design and print requirements - from stationery to posters, price lists to promotional items and much more. It's essential that these should look professional and reflect a quality image. A better job, faster service and at a lower price: these are the compelling reasons why Reads - Print, Design & Photocopying, is now the largest of its kind in Europe.

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3 Reviews

Reads Print, Design & ... was first reviewed by I'm not B. on 11 June 2009

Blank Listing_photo_nozzle
Anecdotal R. Member since: November 2014 1 Reviews

Lives 0.93 km from Reads Print, Design & Photocopying


Shockingly disorganised, poor customer service and an incredibly draining experience all round, the "savings" genuinely not worth the additional stress of using their services.

With a website file upload function on their website I actually thought this transaction would have been smooth sailing, but not receiving an email to confirm my upload should have been the first red flag. I of course called to confirm my order before resubmitting and was the files had been received and would be ready in half an hour, this was at lunchtime.

I arrived at a bit past four and was first confronted with "queuing system", which consist of a ticket dispenser for those with disks from which they want to print (the dispenser is attached to a wall behind the entrance way, so those entering the print section automatically have their backs to it) and those looking for collections or other services must ask a member of staff. This of course is indicated by a small A5 sign consisting of white text on a black background and is incredibly dwarfed by the general chaotic clutter of the space and the array of other brightly coloured A2 posters advertising services that are plastered on the walls. One could just say I'm bad at noticing these things, but in the hour I spent waiting for my order to be printed, three people missed the ticket dispenser and sign completely before I pointed it out to them.

Realizing now that I needed to talk to a member of staff I tried to catch someone's attention as they flitted between counters and printers, it appears none of them act in the front of house role, so it takes some time to be addressed.
Finally asking for my order I was led to a computer, where I stooped behind a staff member as she opened my files (apparently for the first time) and I repeated my order, ya know the one I'd emailed about 5 hours previously.

Slightly annoyed but glad to be getting somewhere I took my seat and waited for my order to be printed, only to be summoned to the printer once again, it appears one of the PDF files would open but would not print, the file had a fault.

When I asked why the files hadn't been checked when I sent them (and I had been at my computer and completely able to resolve the problem with a tap of a keyboard) I was told, by what appeared to be the manager, "It's not OUR fault YOUR file is faulty!" (a sure indication of how much Reads values their customers and are willing to accept fault in their online submission process).

I'd been in the shop about thirty minutes at this stage and it took about another thirty minutes of phone calls back and forth to my office who resent the files in several different formats before finally it would finally print and I could leave.
My concluding thoughts: Although Reads has a good location and competitive prices, the shop itself is chaotic and unorganised, the customer service is shocking and you need to allow time (about an hour) to wait in the shop and watch them print your order, otherwise it can't be guaranteed that they will.

Reviewed on: 27 Nov 2014

Blank Listing_photo_nozzle
Myles M. Member since: June 2011 2 Reviews

Lives 1.4 km from Reads Print, Design & Photocopying


Do all my college photocopying here. Quick, reliable, and most importantly, cheaper than using college photocopiers

Keywords: cheap, quick, reliable

Reviewed on: 25 Jul 2011


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