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Tom Canavan Motors

1.0 from 1 review
53.3577957153, -6.233476162

East Wall Road,
Dublin 3, Ireland

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+353 1 836 4433

http://www.tomcanavanm...

Tom Canavan Motors are car dealers that specialise in the following brands: Honda, Volvo

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1 Review

Tom Canavan Motors was first reviewed by Jennifer C. on 24 February 2014

Raters say we are...  do not use this company for anything

Jennifer C. Listing_photo_nozzle
Jennifer C. Member since: February 2014 1 Reviews

1.0

Went to Canavan Ford to buy a new car. I went through all the finance details with the sales man there and left to consider my options. About an hour later the same sales man called me back saying he had 3 different options for me to consider regarding the finance.
We I arrived down he handed me 3 different finance options. The one he was pushing was a 3.9% APR over 61 months. He said that with this option I didn't have to pay a large amount at the end of the term like I would have to with PCP option.
I was happy to go ahead with this option and signed documentation to order the car. I asked the sales man about paying a deposit and he said there was no need.
Long story short, he calls me the next day and says he made a mistake and that the 3.9% offer was only available on commercial vehicles. I was shocked. This man had told me he had been selling cars for 39 years!! How could he make such a foolish mistake. He actually had the cheek to say that he thought I mentioned the 3.9% deal to him instead of the other way round. I'm disgusted that he thought he could blame me on his error.
I called and spoke to the sales manager who said it "wasn't a big deal and only a minor error", he didn't even apologize for his incompetent staff member.
I would NEVER USE THIS COMPANY to even get a new tyre, they don't know their bottoms from their elbows. Also, they don't answer the phone or return calls.
I wouldn't touch these idiots with a barge-pole and would recommend anyone wanting to buy a car in the area to run a mile from this totally inept car dealership

Reviewed on: 24 Feb 2014

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